Senior Customer Success Manager

Why N-able

At N-able, we’re not just helping businesses be secure —we’re redefining what it means to be cyber resilient. Our end-to-end platform blends AI-powered capabilities and flexible tech stacks, so customers can manage, secure, and recover with confidence. But the real power behind it all? Our people. We’re a global crew of N-ablites, who love solving complex problems, sharing knowledge, and delivering solutions that actually make a difference. If you're into meaningful work, fast growth, and a team that’s got your back, you’ll be surrounded by people who believe in what they do—and in you.

Please note this role is on-site, therefore attendance in the Ottawa Collaboration Hub is required.

What You’ll Do

• Account Management to a designated Book of Business, serving as the main point of contact for the partner and our internal teams.
• Commit to exceeding customer expectations, maintain long-term both technical and business-le...