Job Description
The Role
We are looking for a talented Senior Customer Success Manager to drive adoption and success within a portfolio of top-tier customer accounts. By building exceptional relationships with each customer that you manage, you'll deliver value at all stages of the customer journey to drive mutual success and growth. If you’re a proactive customer champion - passionate about solving problems, connecting customer value to growth, and advising customers - you’ll bring tremendous value to our customers and team!
Location(s): Chicago or Mountain View
What You'll Do:
- Be a part of a focused Account team that manages multiple accounts consisting of Fortune 5000 companies and responsible for Annual Recurring Revenue
- Foster robust customer relationships through proactive champion building and sustained user engagement
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