Job Description
Senior Customer Success Manager
Salary: £70,000 - £80,000 per annum, plus circa 10%-15% bonus
Location: Remote (Bristol HQ)
My client is a rapidly growing technology/SaaS organisation offering a unique portfolio of services to the construction sector across the UK and internationally.
There is a clear roadmap for future business transformation, which would lead to a doubling their size over the next 2-3 years as the products and services are commercialised at pace.
The Senior Customer Success Manager, a crucial appointment, will ensure customers achieve their desired outcomes while using a product or service, thereby driving customer retention and loyalty. Key responsibilities include onboarding new clients, building long-term relationships, tracking customer health and product adoption, and proactively identifying opportunities for account growth, upsells, or renewals.
As a Senior Customer Success Manager, you will be the trusted advisor and p...
Salary: £70,000 - £80,000 per annum, plus circa 10%-15% bonus
Location: Remote (Bristol HQ)
My client is a rapidly growing technology/SaaS organisation offering a unique portfolio of services to the construction sector across the UK and internationally.
There is a clear roadmap for future business transformation, which would lead to a doubling their size over the next 2-3 years as the products and services are commercialised at pace.
The Senior Customer Success Manager, a crucial appointment, will ensure customers achieve their desired outcomes while using a product or service, thereby driving customer retention and loyalty. Key responsibilities include onboarding new clients, building long-term relationships, tracking customer health and product adoption, and proactively identifying opportunities for account growth, upsells, or renewals.
As a Senior Customer Success Manager, you will be the trusted advisor and p...
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