Job Description
The Senior Customer Success Advisor (CSA) acts as a trusted partner to Rapid7 customers, helping them maximise the value of their cybersecurity investments. In this role, you will leverage your product expertise and domain knowledge to support customers in achieving their security goals while driving platform adoption and long-term success.
About the Team
The Customer Success team is responsible for ensuring customers achieve meaningful outcomes with Rapid7 solutions by building strong relationships and delivering strategic guidance.
About the Role
As a Senior Customer Success Advisor, your primary responsibility will be to guide customers in realising the full value of their Rapid7 products to support their cybersecurity objectives. Specifically, your focus will be to:
Build and maintain strong, strategic relationships with key customer stakeholders
Act as the primary point of contact to address inquiries, resolve i...
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