Job Description
Senior Customer Service Executive
Salary: Circa £30,000 per annum + Benefits
An established and growing finance business is looking for an experienced Senior Customer Service Executive to join its highly regarded customer operations team.
This is an excellent opportunity for someone with a strong background in asset finance customer service who is looking to take on a more senior role, supporting colleagues, handling complex customer enquiries and helping drive service excellence across the business.
Working closely with the Customer Service Manager, you will act as a key point of expertise within the team, ensuring customers receive a first-class service while supporting colleagues with coaching, guidance, and best practice.
Key Responsibilities
Deliver exceptional customer service via telephone and email.
Act as a subject matter expert for customer service processes and enquiries.
Manage settlements, statement requests, account amendmen...
Salary: Circa £30,000 per annum + Benefits
An established and growing finance business is looking for an experienced Senior Customer Service Executive to join its highly regarded customer operations team.
This is an excellent opportunity for someone with a strong background in asset finance customer service who is looking to take on a more senior role, supporting colleagues, handling complex customer enquiries and helping drive service excellence across the business.
Working closely with the Customer Service Manager, you will act as a key point of expertise within the team, ensuring customers receive a first-class service while supporting colleagues with coaching, guidance, and best practice.
Key Responsibilities
Deliver exceptional customer service via telephone and email.
Act as a subject matter expert for customer service processes and enquiries.
Manage settlements, statement requests, account amendmen...
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