Job Description

WSSC Water is seeking a Sr. Customer Service Advisor to handle inquiries about water and sewer accounts from Laurel. The role supports revenue generation, quality service, and positive reputation through accurate transactions and responsive customer care.

Candidates should have 4+ years in a contact center, 2+ years inbound call experience, and strong communication and problem-solving abilities. Regular full-time hours with possible overtime and remote/telework options as needed.

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