Job Description

We're looking for a Senior Customer Lifecycle Marketing Manager to own and drive customer expansion performance for our HCM portfolio in the U.S. market.

This role will focus specifically on upsell, cross-sell, adoption, and customer growth within Sage’s existing customer base, with an emphasis on enterprise and mid-market HCM opportunities across payroll, HR, workforce management, and adjacent solutions. You'll be responsible for defining priorities, launching targeted customer marketing campaigns, and delivering measurable pipeline and revenue impact through a modern, AI-enabled lifecycle marketing approach.

Working closely with Customer Success, Product Marketing, Product, Sales, and Value-Added Reseller (VAR) teams you'll ensure alignment from customer segmentation and opportunity identification through campaign execution, partner enablement, lead handoff, and revenue realization.

This is a senior IC, hands-on, outcome-oriented role focused on using data,...

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