Job Description

Senior Customer Insights Analyst

Location: Taguig
Work Set-up: On-site
Work Schedule: Monday to Friday

Job Responsibilities

  • Generate actionable customer insights through advanced data analysis.
  • Analyze customer behavior, engagement, and retention trends.
  • Support CRM and marketing strategies through segmentation and targeting.
  • Monitor campaign performance and recommend optimization opportunities.
  • Collaborate with stakeholders to improve customer-centric initiatives.
  • Ensure accuracy and integrity of customer data and reporting.

Qualifications

  • Minimum 5 years of experience in customer insights, CRM, or analytics.
  • Experience working with digital or online businesses.
  • Coding proficiency in SQL, Python, R, or related languages.
  • Strong analytical thinking and systematic problem-solvi...

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