Job Description

A global client experience firm is seeking a Senior Customer Advocate in Tacloban, Philippines. The role involves responding to customer inquiries with professionalism and empathy, handling complaints, and collaborating with teams to ensure timely service. Ideal candidates should have a bachelor’s degree and at least 3 years of customer support experience in E-commerce or digital environments. Strong communication and analytical skills are essential, along with a focus on customer satisfaction in a dynamic work atmosphere.
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