Job Description
Responsibilities
The main role of a Principal/Senior Consultant (Database) is to troubleshoot highly complex technical problems (Oracle Database & Exadata) requiring a high level of technical expertise.
- Works directly with customers.
- Open to work in rotational shifts based on business requirements.
- Drives improvements in product quality.
- Serves as Situation Manager on highly sensitive Customer issues.
- Consult with Management in directing the resolution of critical Customer situations.
- Consult with Customers on the complex use of Oracle products.
- Achieves knowledge transfer through the development and delivery of training, knowledge sessions, mentoring, etc.
- Creates /reviews Knowledge Articles.
- Analyzes workload, determines best practices, and implements changes to improve productivity.
- Proactively contributes to increasing the team's efficiency by sharing...
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