Senior Client Advisor - Yorkdale

Dolce & Gabbana, a leader in the world of luxury fashion, has an exceptional career opportunity available at our Yorkdale Boutique.

Role

We are seeking an exceptional Senior Client Advisor with an established client portfolio and 3‑5 years of previous Luxury Retail experience working for a luxury brand. Senior Client Advisor strives to achieve individual and team results and, at times, is responsible for acting as the Manager on Duty (MOD). The SCA coaches and guides the sales team, sharing skills and knowledge while also ensuring the store operations are being executed to brand standard, including floor coverage.

Mission

• Engage with clients and ensure the Dolce & Gabbana Sales and Service standards are embodied consistently
• Drive and exceed both individual and store sales objectives including KPIs such as Consignment, Appointments, Repurchase Rate, UPT, conversion, and data collection/enrichment by ensuring the highest level of...