Job Description

IT Business Systems Analyst / Senior IT Business Systems Analyst (SAP SD/CS)

Kitchener, ON, Canada – Hybrid (3 days onsite, 2 days remote)

Responsibilities

  • Support SAP SD/CS business processes through incident resolution, service requests, and system enhancements
  • Analyze business requirements and design SAP solutions aligned with operational needs
  • Lead or support SAP implementation projects, upgrades, and change requests
  • Perform root cause analysis and resolve complex Level 3 support issues
  • Collaborate with Solution Architects and cross‑functional IT teams to deliver scalable solutions
  • Participate in business process design, testing, data migration, and user acceptance testing
  • Support regression testing and system validation activities
  • Ensure compliance with governance, risk, compliance (GRC), validation, and regulatory requirements
  • Train business users and provide ...

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