Senior Business Analyst - Telephony/Sales & Service Excellence - Up to $880/day

My client, a leader in the SaaS space, is currently seeking an experienced Senior Business Analyst to join them for an initial 6 month daily rate contract, with the view for long term extension (June 2027 minimum).  The Senior BA will focus on the implementation of a single, unified telephony solution across various markets (ANZ, APAC) to support the Sales & Service teams.

The role requires extensive experience in telephony programs (including cloud-based) and omni channel expertise. Salesforce Service Cloud experience is highly desirable.

The benefits:  

·      6 month day rate contract with view to extend long term (June 2027 minimum)
·      ASAP start
·      Hybrid working arrangements - Melbourne CBD office
·      Supportive culture with focus on training & development
·      Strong opportunities for progression into different projects
·      Supportive, collaborative culture
·      Access our Contr...