Job Description

About the role

NetCracker Technology is seeking a Senior OSS Business Analyst with strong expertise in Resource Inventory and Service Orchestration for different Telecom network domains (IP/MPLS, DWDM, MW) for B2B and B2C services. In this role, you will act as a customer-facing expert, driving the identification of solution and product requirements throughout the analysis, design, implementation, training, and testing phases of projects.


Role & Responsibilities

  • Identify, collect, clarify, and organize functional requirements for new solution features and change requests

  • Develop system use cases and information models for product, service, and resource management domains within OSS/BSS products

  • Design solution components, including object models, flows, user interfaces, and integration interfaces

  • Configure products to meet specific customer requirements and ensure proper solution delivery

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