Senior Business Analyst - E-commerce

We are looking for a highly analytical and detail-oriented Senior Business Analyst to drive data-driven decision-making and optimize business performance for our e-commerce platform. The ideal candidate will bridge the gap between business needs and technology solutions, ensuring seamless execution of strategies to enhance user experience, sales, and operational efficiency.

Responsibilities

• Analyze business processes, user journeys, and platform performance to identify growth opportunities
• Collaborate with product, marketing, operations, and tech teams to define business requirements
• Translate business needs into functional specifications and user stories
• Monitor key metrics such as conversion rates, customer acquisition cost, retention, and revenue
• Conduct market research, competitor benchmarking, and trend analysis
• Support A/B testing and performance optimization initiatives
• Develop dashboards, repor...