Job Description

Job Description

  • Support multiple clients across multiple technologies.
  • Mentoring of junior team members. 
  • Consult with customers across a cross-team environment.
  • Documentation and development of designs, processes, and procedures.
  • Work within a structured ITIL / ISO20000 IT Service Management environment.
  • Works directly with client to gather requirements, design solutions, build proof of concepts and implement solutions.
  • Excellent presentation and reporting skills arising from customer facing and on-site experience.
  • Very strong verbal, presentation, and interpersonal skills are required.
  • Project management skills with experience in stakeholder and communications management
  • Escalation points for major incidents/investigations
  • Service Owner for several services e.g., Azure, Devops

    • Qualifications

  • 7+ years practical expe...

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