Senior Associate-Technical Operations Engineer

Responsibilities:

· Provide hands-on support for the runtime operation of our applications, ensuring high availability and performance, drive Mean Time to Restore service level targets.

· Participate in incident response and root cause analysis efforts to ensure the stability and resilience of the applications.

· Collaborate with software engineering and infrastructure teams to troubleshoot and resolve runtime issues, including performance bottlenecks, scalability challenges, and system failures.

· Contribute to the design and implementation of monitoring, alerting, and logging solutions to proactively identify and address potential runtime issues.

· Work closely with cross-functional teams to understand the application architecture and provide input on runtime and operational requirements early in the software development lifecycle.

· Support and monitoring of software across test, integration, and production env...