Job Description

Job Description

We are seeking an experienced Senior Associate - Claims ,Appeals & Grievances to join our US Healthcare Payer Operations team in Chennai. The ideal candidate will have strong expertise in member and provider appeals , grievance resolution , and CMS-compliant determinations and ensure adherence to regulatory timelines and quality standards.

Key Responsibilities

  • End-to-end claims adjudication, appeals & grievances (added advantage) processing (Payer Side)
  • Review and resolve member and provider appeals
  • Issue CMS-compliant determinations for Medicare & Medicaid
  • Coordinate with UM, Medical Review, Claims, and Provider Relations
  • Ensure TAT/SLA adherence and maintain case documentation


Required Skills & Experience

  • 1-4 years in US healthcare payer operations

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