Job Description
**I. Job Summary**
Provides HR Administrative assistance to all employees. Handles incoming calls, emails and in person meetings with employees regarding inquires across all internal HR policies, practices and procedures. The role will be responsible for receiving, routing, resolving and properly documenting and closing all inquiries in an accurate and timely manner. Interacts cross functionally with other Centers of Expertise (COEs) and People Solutions Partners (PSPs), and various other departments to ensure handoffs, communication and interactions are customer focused, seamless and of the highest quality.
**II. Essential Duties and Responsibilities**
+ Handles incoming telephone calls / emails in accordance with service model.
+ Responds to general inquiries concerning transition activities in accordance with established policies and procedures.
+ Creates electronic record to capture customer interactions; provides quality service and resolve efficie...
Provides HR Administrative assistance to all employees. Handles incoming calls, emails and in person meetings with employees regarding inquires across all internal HR policies, practices and procedures. The role will be responsible for receiving, routing, resolving and properly documenting and closing all inquiries in an accurate and timely manner. Interacts cross functionally with other Centers of Expertise (COEs) and People Solutions Partners (PSPs), and various other departments to ensure handoffs, communication and interactions are customer focused, seamless and of the highest quality.
**II. Essential Duties and Responsibilities**
+ Handles incoming telephone calls / emails in accordance with service model.
+ Responds to general inquiries concerning transition activities in accordance with established policies and procedures.
+ Creates electronic record to capture customer interactions; provides quality service and resolve efficie...
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