Senior Associate, Client Service Officer

Job Purpose

To support the assigned Relationship Managers (RMs) in the Corporate Banking Division (CBD) on administration tasks while ensuring the interests of the Bank are protected.

Accountabilities

• Account Monitoring (MIAs) – To assist the RM in issuing reminders / follow-up letters.
• Issue Letter of Support relating to tendering of projects / contracts and letters to Facility Agent and any other correspondences in relation to accounts handled.
• Compile relevant documents and reports for annual audit purpose (for Internal Auditor on yearly basis).
• Provide relevant reports (Monthly Loan Origination, Monthly Loan Growth and Monthly Review Extensions etc.) and statistics for RMs / Team Leads / Head of Department (HOD)’s consumption; a copy to be furnished to admin coordinator for compilation.
• Liaise with other stakeholders such as Branches, Group Risk Management, etc., where necessary (e.g., status of applications / ...