Job Description

Job Summary As an L2 Support Engineer, you will play a critical role in ensuring the reliability and stability of our mission-critical systems supporting banking domain operations. You will provide advanced support by troubleshooting, analysing, and escalating issues, while driving automation and operational improvements. This is a mostly remote position requiring shift flexibility, with occasional onsite presence for meetings or major activities at one of our four OFSS locations.

Key Responsibilities

  • Monitor and troubleshoot production systems using UNIX/Linux, SQL, and log management tools (Splunk, Grafana, App-dynamics)
  • Provide second-level support for application and database issues; perform root cause analysis and resolution
  • Collaborate with DevOps teams to maintain and enhance CI/CD pipelines (primarily with GitLab)
  • Utilize job scheduling and automation tools (., Ansible Tower) to streamline operations and resolve incidents

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    Job Details

    Location
    Pune, Maharashtra, India
    Job Type
    Regular Employee
    Category
    Computer Occupations
    Posted Date
    February 20, 2026
    Deadline
    April 01, 2026