Job Description

We are seeking a highly skilled Application Support & Analysis professional to manage, support, and optimize enterprise business applications. The role is responsible for ensuring system stability, performing advanced troubleshooting, analyzing business requirements, and supporting integrations across mission-critical platforms.The position may operate at Senior or Expert level depending on experience and technical depth.

Key Responsibilities

  • Provide Level 2/3 application support for enterprise systems (ERP, CRM, HRMS, Finance Systems, etc.).
  • Analyze application incidents, identify root causes, and implement permanent fixes.
  • Monitor system performance and ensure high availability and reliability.
  • Work closely with business users to gather requirements and translate them into system solutions.
  • Perform application analysis, configuration, and functional troubleshooting.<...

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