Job Description

Business Overview
Corporate & Institutional Banking (CIB) operates a dedicated IT ecosystem that delivers industrial‑scaled, digital production services across the firm. CIB ITO Production maintains stable, secure platforms that support critical services for Global Markets, Global Banking, Client & Employee, ALM&T, Regulatory & Control IT, and BP2S, helping the business accelerate delivery and time‑to‑market while managing operational risk.
Role Purpose
Join the Global Prime Brokerage Production Support team and provide front‑office application support for the Global Prime Finance business worldwide. You will work closely with traders, developers, business analysts, middle‑office, and infrastructure teams, acting as the first line of defence for the Margin and Risk production systems.
Key Responsibilities:
Operations:
• Resolve user, system and infrastructure incidents quickly and effectively.
• Perform daily, weekly and weekend health‑checks to ensure system readi...

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