Job Description

Key Areas of Responsibilities

  • Provide functional support on Calypso, TBricks, Imagine, and several in-house systems to users
  • Performing health checks and monitoring of critical systems
  • Incident escalation and management
  • Manage change requests from development and infrastructure teams and other configuration changes
  • Configure system monitoring rules and respond to monitoring alerts
  • Maintain documentation on operational procedures and technical environment configuration
  • Perform BCP drills and help with IT security and audit review
  • Leads projects related to new system and server deployment
  • Other tasks as directed by the manager

Requirements:

  • Bachelor's Degree (or equivalent) or above in Computer Science, Software Engineering or an IT related discipline from a prestigious institution.
  • 5-8 years experience in system support of system...

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