Job Description

What Workforce Optimization contributes to Cardinal Health

Workforce Optimization is responsible for developing and managing forecasting and scheduling models, as well as systems and methodologies needed for analysis, measurement, and assessment of volumes and staffing/scheduling effectiveness, planning and decision-making.

Qualifications

  • Bachelors degree required
  • Minimum of 2 years solid experience in Workforce (Real Time Analysis)
  • Scheduling and Forecasting background required for External Candidates
  • Strong communication skills
  • Advanced proficiency in Microsoft Excel
  • Proficient in In Contact, Verint and Genesys Cloud
  • Proficient in handling Tableau (required)
  • Alteryx and Power BI experience preferred
  • Willing to work US hours and do rotating shift on Saturdays

    • What is expected of you and others at this level

  • Applies working knowledge in the application of concepts, ...

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