Job Description

A leading Global Client seeks qualified professionals to join their team. The Firm differentiates itself from other call centres. The work culture encourages high performance in delivering distinctive service, and the Rewards and Recognition programs encourage taking initiative.


Technology Support team expects people to work with minimum supervision, think out of the box, make quick decisions, provide attention to detail and be ready for change.

Job Description

Role Responsibilities


Support Multiple Member Firms

  • Support PPMDs (VIP Callers) and their delegates through frontline contacts working to provide a quick resolution, maintaining ownership of customer’s ticket and providing peace of mind

  • Members responsible for managing multiple countries, systems and skillsets.

  • Stay current on new deployments and system updates

  • Follow established process, procedures and APRs while maintaining co...

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