Job Description
- Manage day-to-day activities within the team Invoice processing, vendor mailbox management and reporting.
- Reviews Vendor Reconciliation and performs AP quality checks.
- Monitoring and managing workflow or daily targets to assure timely delivery of agreed SLA's.
- Perform quality check on the deliverables follows before it is sent to the clients
- Respond to clients on any process related queries and manage 1st level escalations
- Develop AP processes to improve productivity and quality of the team.
- Participate in the new pilots projects & work towards proper transition of knowledge to team.
- Supervise and train junior staff or new trainees and encourage good follow up skills and work ethic.
- Creating back-ups for all the tasks
- Tracking and maintaining metrics for a variety of data includes attendance, productivity, etc.
- Work with manager to resolve any personnel problems or conflicts that may arise in the te...
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