Senior Analyst - Business

The Product Operations Support role is a core member of the Product Management team, responsible for enabling Product Managers to operate more effectively by owning key operational, administrative, and coordination activities. This role focuses on ensuring that product work is clearly defined, well-documented, and ready for execution before entering Engineering, QA, or other delivery teams. By maintaining documentation quality, backlog hygiene, and cross-functional coordination, Product Operations Support allows Product Managers to focus on strategy, discovery, customer engagement, and decision-making. In addition, the role supports informed product decisions by contributing to market research and customer experience to flesh out feature specifications. This includes gathering and synthesizing insights from usage data, support trends, sales input, and customer feedback to help identify patterns, opportunities, and areas of improvement for Product Manager review. This is a hands-on, det...