Job Description

The purpose of this role is to support and maintain the application platforms to ensure that they are reliable, scalable, maintainable and high availability.

The role will support the Americas market with the SAC tool and will across multiple stakeholder groups. The role will be based in within the BPC team in Bangalore and will operate in the following shift timings

- 2 weeks of the month - 2:30 PM to 11:00 PM IST

- Remaining 2 weeks of the month 5:30 to 3:00 AM IST

Job Description:

Key responsibilities:

  • Delivers local and Global application services to the business within agreed SLAs
  • Contributes to the delivery and implementation of operational projects to support the business
  • Contributes to the pro-active continuous improvements to ensure performance, scalability, capacity, security, supportability and maintainability is maintained for all supported applications and systems
  • Ensures Service su...

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