Senior Analyst, Application Support

Summary​:

The Global Planning IT organization provides IT support for the Kinaxis application and its users.  This support includes monitoring job workflows for completion/corrective action, developing enhancement requests, test definition and execution, documentation, issue investigation and/or issue anticipation and subsequent resolution
 

The Kinaxis application requires monitoring from 6:00 AM to 11:00 PM PST, Monday through Friday. Our current setup utilizes two shifts: 6:00 AM – 3:00 PM and 2:00 PM – 11:00 PM. Personnel typically rotate between these shifts on a monthly or bi-monthly basis. Holiday work is mandatory, with compensation provided as either time off or additional pay. During holidays, one individual is required per shift.

Qualifications;

• 4-8 years of experience, preferred
• Bachelor's degree in related field, or equivalent work experience, preferred
• Knowledge of demand and supply planning, invento...