Job Description

AgileEngine seeks a Senior Product Manager to own the evolution of an AI-powered IT help experience built on Slack. You will manage the full product lifecycle, including requirements, backlog prioritization, rollout planning, and success metrics, while partnering with engineering and Support Operations to improve troubleshooting, escalation, and response quality.

The role requires ownership of an agentic AI product in production and strong experience shaping and evaluating prompts, with a focus

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