Job Description
Description
We are seeking an experienced and results-driven Account Manager. Who will be responsible for driving revenue growth and customer retention within defined Canadian markets by engaging, supporting, and expanding existing client relationships. The successful candidate will focus on upselling and cross-selling Dye & Durham’s suite of products and services, ensuring that customers receive maximum value and satisfaction. This role will play a key part in achieving company revenue targets, reducing churn, and strengthening long-term partnerships with key clients.
Key Responsibilities
- Serve as the primary point of contact for existing Dye & Durham customers, delivering exceptional day-to-day service and support.
- Develop and execute account strategies that drive upsell, cross-sell, and renewal opportunities.
- Build and maintain long-term, value-driven client relationships that promote retention and satisfaction.
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