Job Description
Job Purpose: To coordinate all hard services resources and stakeholders to deliver a high level of service to clients with maximum efficiency and in a safe, sustainable and collaborative manner.
Customer Relationship Management
To build and maintain a good relationship with the customer and their staff, to provide regular feedback on the FM performance, discuss quotations, issues, client updates, oversee quote requests and develop good working relationships with the service delivery teams, as well as the customer and inter customer divisions.
Act as single point of contact for all site Facilities Coordination and communication.
Commercial, Finance & Delivering
* Manage the account finance, ensuring all business and commercial aspects are managed professionally.
* Lead the customer account development, responsible for organisational design, strategy setting, customer relationship building, business development and project management.
...
Customer Relationship Management
To build and maintain a good relationship with the customer and their staff, to provide regular feedback on the FM performance, discuss quotations, issues, client updates, oversee quote requests and develop good working relationships with the service delivery teams, as well as the customer and inter customer divisions.
Act as single point of contact for all site Facilities Coordination and communication.
Commercial, Finance & Delivering
* Manage the account finance, ensuring all business and commercial aspects are managed professionally.
* Lead the customer account development, responsible for organisational design, strategy setting, customer relationship building, business development and project management.
...
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