Job Description
About The Role
We're looking for a highly motivated, relationship-driven SMB Account Manager to help grow and retain a key portfolio of restaurant partners across Spain. You'll be at the center of helping our partners thrive on the Uber Eats platform-driving strategic conversations, identifying growth opportunities, and improving operational health. This is a client-facing, individual contributor role where impact, autonomy, and customer success converge.
What You'll Do
Own a high-value book of business: Manage a portfolio of SMB restaurants, focusing on retention, revenue growth, and client satisfaction.
Drive growth through consultative strategy: Develop account plans, uncover upsell and cross-sell opportunities, and support product adoption and location expansion.
Champion client success and health: Monitor operational metrics like defect rate, order reject rate, and ad spend efficiency. Take direct action to improve partner performance and experience.
Be the go-to...
We're looking for a highly motivated, relationship-driven SMB Account Manager to help grow and retain a key portfolio of restaurant partners across Spain. You'll be at the center of helping our partners thrive on the Uber Eats platform-driving strategic conversations, identifying growth opportunities, and improving operational health. This is a client-facing, individual contributor role where impact, autonomy, and customer success converge.
What You'll Do
Own a high-value book of business: Manage a portfolio of SMB restaurants, focusing on retention, revenue growth, and client satisfaction.
Drive growth through consultative strategy: Develop account plans, uncover upsell and cross-sell opportunities, and support product adoption and location expansion.
Champion client success and health: Monitor operational metrics like defect rate, order reject rate, and ad spend efficiency. Take direct action to improve partner performance and experience.
Be the go-to...
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