Senior Account Manager E-commerce (Shanghai)

2 Open China Ecommerce (part of Thinkia Group) helps international brands scale in China through marketplaces and social commerce. We are looking for a Senior Account Manager E-commerce based in Shanghai to lead operations, performance, and reporting for key accounts across Tmall/天猫, JD/京东, Douyin/抖音, and Xiaohongshu/小红书.

Tasks

• Lead day-to-day store and campaign operations (planning, prioritization, execution quality).


• Optimize assortment and listings: copy, keywords/SEO, A+ pages, pricing, promotions, and stock health.


• Manage and optimize performance campaigns (DSP, P4P, Douyin Ads): ROAS, GMV, CAC, conversion.


• Coordinate internal teams and partners (creative, customer service, KOL/influencers, logistics/fulfillment).


• Prepare weekly/monthly reports and QBRs; present insights and action plans to clients.


• Support new client onboarding and continuously improve S...