Job Description

Job Description

This role is responsible for building and maintaining strong relationships with key clients, ensuring their needs are met, and identifying opportunities for account growth. This role requires excellent communication skills, strategic thinking, and a customer-centric approach to drive client satisfaction and retention.

Reporting directly to the Victorian Sales Manager, the position includes the following responsibilities: 

  • Build a strong relationship and understand our core customer needs, expectations and challenges.
  • Manage our existing customers’ accounts, be the main point of contact for all day-to-day operational requirements
  • Customer performance management such as developing and providing KPIs, reviews, reporting and forecasting on performance and account growth
  • Prepare regular reports on account activity, transportation metrics, and customer satisfaction.
  • Identify and ...

    • Ready to Apply?

    Take the next step in your AI career. Submit your application to SCT Group today.

    Submit Application