Seller Support Team Lead

Woolworths Group (Australia and New Zealand’s largest retailer) launched Woolworths Market Plus (WMP) in October 2023.

WMP is a platform for businesses to both sell and manage products across the Woolworths Group Marketplaces. A curated customer destination, bringing together a trusted ecosystem comprising three core banners: Everyday Market, BIG W Market and Everyday Rewards Shop. We operate primarily across three hub locations: Manila, Melbourne & Sydney.

We are seeking an experienced and dynamic Team Lead to manage, mentor, and drive the performance of our Seller Support team. This role is crucial in ensuring the team delivers exceptional support to our seller base, fostering strong business relationships, and enabling their growth on our marketplace platform.

Key Responsibilities

• Team Leadership and Mentorship: Lead, coach, and motivate a team of Seller Support Specialists...