Job Description

A tech company specializing in identity solutions is seeking an Online Experience Specialist to enhance customer self-service through an effective online support portal. The ideal candidate will have experience in online customer experience and content management, with strong analytical skills for measuring support portal performance. Responsibilities include developing and managing content, tracking key performance indicators, and driving customer adoption. A Bachelor's degree in a relevant field is preferred, along with hands-on experience with tools like Salesforce Experience Cloud.
#J-18808-Ljbffr

Ready to Apply?

Take the next step in your AI career. Submit your application to Okta for Developers today.

Submit Application