Job Description

Job Summary

Dalhousie’s Security department is a diverse group comprised of over 30 full-time professional staff along with numerous part-time student employees. Reporting to the Operations Manager Patrol, the Shift Supervisor is a member of the Dalhousie Security management team. In a patrol area covering 130+ buildings across four campuses, the Shift Supervisor is primarily responsible for the field supervision of security officers by offering direction and task assignment; staff development and training; and providing on-scene resource coordination and support.

Key Responsibilities

  • Promote accountability through regular supervisory patrols with shift members ensuring service delivery is professional and all personnel are following approved SOPs and University policies.

  • Provide on-scene coaching and instruction to staff. Serve as the first level escalation point for service complaints, recurring issues, or safety concerns; as well as the primary point of...

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