Security Operations Manager

Security Operations Manager – Retail (Marks & Spencer Partnership)

Hours: Flexible – including evenings and weekends as required. Contract Type: Full-time

Job Overview

Fantastic opportunity to join the Mitie and Marks & Spencer family!

We are seeking a dynamic and results-driven Operations Manager to oversee retail operations across multiple Marks & Spencer stores. This is a key leadership role responsible for delivering operational excellence, driving performance, and ensuring the highest standards of customer service, compliance, and security across all locations.

As an Operations Manager, you will lead and support store teams, ensuring consistency in world class service delivery, strong stakeholder engagement, and achievement of key performance indicators (KPIs) and service level agreements (SLAs). You will play a crucial role in maintaining a safe, efficient, and customer-focused environment across all stores.

Mitie offers a...