Job Description
The Role
At HelloConnect, you will be part of a dynamic team in Inoza tower, BGC that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You'll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.
In this role, you will serve as the first line of defense for our organization. Your primary mission is to monitor, triage, and resolve security-related queries and escalations originating from Jira, Slack and Email. You will ensure every request is handled with diligence, following our established Standard Operating Procedures (SOPs) and Response Playbooks to maintain a secure and compliant environment, contributing to our ongoing efforts to drive business success and enhance customer satisfaction.
We're looking for passionate individuals who can...
At HelloConnect, you will be part of a dynamic team in Inoza tower, BGC that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You'll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.
In this role, you will serve as the first line of defense for our organization. Your primary mission is to monitor, triage, and resolve security-related queries and escalations originating from Jira, Slack and Email. You will ensure every request is handled with diligence, following our established Standard Operating Procedures (SOPs) and Response Playbooks to maintain a secure and compliant environment, contributing to our ongoing efforts to drive business success and enhance customer satisfaction.
We're looking for passionate individuals who can...
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