Job Description
Ensign is hiring
Key Responsibilities
Perform on-site and/or remote installation, implementation, and configuration of security solutions.
Support maintenance, patching, upgrades, and troubleshooting of deployed security systems.
Assist in diagnosing and resolving routine security incidents and technical issues using documented procedures.
Provide customers with guidance on system operation, preventive maintenance, and security best practices.
Ensure all deployments and support activities comply with company standards, security policies, and customer requirements.
Prepare and maintain accurate documentation, including implementation reports, incident reports, and service records.
Escalate complex technical or security issues to senior engineers when necessary.
Maintain strong professional relationships with customers to ensure high service s...
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