Security Analyst

Ensign is hiring

Duties and Responsibilities:

• Provision of 24x7 Information Security Monitoring and Surveillance services.

• This involves handling events such as identifying user security issues, extensive troubleshooting, and coordinating resolution or restore using a variety of applications and testing tools.

• Providing high-level proactive technical support, including security configurations, security policy modification recommendation, and diagnostics of remote network security issues.

• The events can include hardware/software failures as well as security breaches, threats, or network connectivity issues.

• Professionally and courteously answer inbound security-related calls and provide customers with the best possible customer service and experience, create tickets, handle security-related user enquiries, and escalate according to established procedures.

Requireme...