Job Description

Overview of the Role

The Deputy Manager is tasked with achieving operational excellence within the store, supporting the Store Manager in meeting sales targets while maintaining a positive P&L and ensuring brand compliance. This role requires fostering a working environment that upholds brand values, encourages teamwork, and delivers exceptional customer service.

What You Will Do

Sales

  • Lead by example in customer service; greet customers and provide assistance to ensure standards are followed, reflecting a strong image for our brands and company.
  • Review and analyze sales figures to identify opportunities to develop and drive sales performance at department and BU level.
  • Challenge the team to improve performance compared to business and shape of chain using relevant retail metrics.
  • Engage with department colleagues to enlist support for local opportunities that deliver sales growth for the store.
  • A...

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