Secretary (OA)

Summary The incumbent serves as the Secretary to assigned member of the Executive Leadership Team (ELT) at the VA Sierra Nevada Health Care System, Reno, Nevada. The incumbent assists the ELT member and the aligned Health System Specialist (HSS). Responsibilities Major duties include, but are not limited to the following: Screens calls and visitors to the Executive Leadership Office Provides assistance and refers others to the appropriate staff member within or outside of the office Independently determines which inquiries require the personal attention of which specific Executive Leader Personally handles many requests for information and resolves or assists in resolving complaints made by patients and/or their families. The incumbent has full control of Executive Leadership calendars with complete authority for notifying appropriate staff officials of needed information and recommendations necessary for the meetings. Keeps Executive Leadership apprised of all meetings, providing a da...