Job Description
Join Ontario Waterway Cruises as an Operations Manager and support seasonal operations. Focus on hospitality and logistics in a collaborative, close-knit environment.
Ontario Waterway Cruises Inc. is searching for an Operations Manager to oversee operational activities within a predominantly mature clientele setting. This hands-on role involves managing reservations, payroll, and logistics while improving process efficiency and ensuring high-quality customer service.
Key Responsibilities:
• Oversee daily operations and office management
• Coordinate payroll processes and employee administration
• Manage cruise logistics including scheduling and deliveries
• Tackle customer service escalations effectively
• Update marketing materials and maintain the website
Requirements:
• Experience in operations or hospitality required
• Proven ability to handle multiple priorities
• Strong administrative and custo...
Ontario Waterway Cruises Inc. is searching for an Operations Manager to oversee operational activities within a predominantly mature clientele setting. This hands-on role involves managing reservations, payroll, and logistics while improving process efficiency and ensuring high-quality customer service.
Key Responsibilities:
• Oversee daily operations and office management
• Coordinate payroll processes and employee administration
• Manage cruise logistics including scheduling and deliveries
• Tackle customer service escalations effectively
• Update marketing materials and maintain the website
Requirements:
• Experience in operations or hospitality required
• Proven ability to handle multiple priorities
• Strong administrative and custo...
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