Seasonal Customer Service Representative

** We are looking for someone who will work for a short time through the summer. Potentially a good fit for work during summer break.
** Must be within 1 hour commute of the office. 

Customer Service Representative is responsible for maintaining a high standard of customer service by answering all incoming phone calls and assisting the customer or directing those customers to the appropriate department.  

•  Answer all incoming calls by the second ring 


• Thoroughly vet and route incoming calls in a timely manner to appropriate staff members. 


• When staff members aren’t available to take their phone calls always give the caller a choice of leaving voice mail or a message.


• Contact proper team members with immediate customer concerns. If sensing a customer is becoming upset with a staff member or situation, notify the department manager then the general manager. 


• Maintain customer database. <...