Seasonal Customer Service Representative (Email & Tier 1 Support)

Position Overview

Are you a strong communicator who enjoys helping customers and solving problems? We are seeking Seasonal Customer Service Representatives to join our customer support team during a busy retail season. This is an excellent opportunity for individuals who are customer-focused, detail-oriented, and comfortable supporting customers through both email and phone channels.

This seasonal assignment runs from July 6, 2026 through September 6, 2026, with potential opportunities for future seasonal projects based on business needs and performance.

Key Responsibilities

• Respond to customer emails accurately, professionally, and efficiently.
• Handle inbound Tier 1 customer service inquiries.
• Assist customers with order placement and order status requests.
• Answer product, policy, and general customer questions.
• Research customer concerns and provide timely resolutions.
• Document customer ...