Job Description

Job Description

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ESSENTIAL DUTIES AND RESPONSIBILITIES

The manager is responsible for the functions below in addition to other duties as assigned:

  • Promotes excellent customer relations by instilling positive customer focused behavior with associates. Smiles and greets customers, answers customer questions and helps resolve customer concerns promptly in a polite and professional manner. Focuses on continuous improvement in all areas of the department and makes changes to ensure progress.
  • Takes customer orders over the phone or in person at the store with a pleasant and positive attitude. Determines what the customer is looking for in terms of size and appearance. Creates the finished product in a timely fashion.
  • Manages inventory levels and reviews orders to ensure product quantities meet customer demand. Maintains backroom organization and product storage within company guidelines. Oversees shelf replenishment efforts to ensure...
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