Job Description
Be part of Scotiabank’s innovative AI & ML team as a Data Scientist. Focus on maintaining and improving the Chatbot’s performance using your analytical background.
This role requires 5-7 years of Data Science experience, including 1-2 years with chatbots and AI training. You will review and analyze customer interactions, suggest changes, and ensure that the content aligns with technical standards. Collaborate with team members on data-driven insights while keeping documentation thorough and updated.
Key Responsibilities:
• Validate chatbot interactions by reviewing conversations
• Implement changes in conversational flows
• Triage issues found during testing phases
• Manage and update content in the CMS
• Analyze and report on chatbot performance metrics
Requirements:
• 5-7 years of Data Scientist experience
• 1-2 years focusing on chatbots and Generative AI
• Hands-on experience with Google Cloud Platform
• Proficient in Python and SQL
• Excellen...
This role requires 5-7 years of Data Science experience, including 1-2 years with chatbots and AI training. You will review and analyze customer interactions, suggest changes, and ensure that the content aligns with technical standards. Collaborate with team members on data-driven insights while keeping documentation thorough and updated.
Key Responsibilities:
• Validate chatbot interactions by reviewing conversations
• Implement changes in conversational flows
• Triage issues found during testing phases
• Manage and update content in the CMS
• Analyze and report on chatbot performance metrics
Requirements:
• 5-7 years of Data Scientist experience
• 1-2 years focusing on chatbots and Generative AI
• Hands-on experience with Google Cloud Platform
• Proficient in Python and SQL
• Excellen...
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